
FAQ
01
How can I book my first Free Consultaion (PLATINIUM & GOLD MEMBERS)
Your one and only free online consultation can be booked directly through the Online Booking section, please note that access to booking is exclusively available for Platinum and Gold members.
02
How will I be contacted by my Online Coach
After completing your online payment and filling out the form, we will reach out to you via email:
-
Gold Membership:
You will receive an initial email from us with further details and next steps. -
Platinum Membership:
In addition to the initial email, we will send you an exclusive app link to get started with our premium services, and we will also contact you via WhatsApp.
If you have any questions or need further assistance, please don't hesitate to contact our support team.
03
How to cancel your membership
You are welcome to cancel your monthly membership at any time. We would appreciate hearing your feedback regarding your cancellation, as it helps us improve our service. Please contact our support team with your cancellation request, and let us know how we can do better.
04
What if I have questions or need further assistance
Our support team is here to help! Feel free to contact us via email or through the in-app messaging system. if you have any questions or require further assistance.


